Order Information

Shipping Charges: We Charge Flat INR 149.00 for any size Order.

Return Policy

We have a ‘no questions asked’ 7-day return policy only on un-opened items. Also please ensure that while returning the items are packed properly so that the original packing of the product is not damaged in transit. The return shipping charges needs to be borne by the customer. In case of damage to the original packaging or the goods Neerja reserves the right to determine a fair value of the product on return and the same shall be binding on both parties. Please send us a mail at cs@neerja.com

For goods bought on discount the return will be through Neerja Gift coupons/certificates. Neerja charges a restocking fee of 20% of the order total on all returned orders and all shipping charges are non-refundable.

For goods bought on MRP, we will refund the money the way the payment was made. If the payment was by Credit Card or Net-Banking, we will refund the Credit Card or Net-Banking account.

 The refund process will be initiated once we have received the product(s). Typically refunds are processed in less than 10 working days.

For products which are incorrectly shipped, damaged in transit, with defects Please send us a mail at cs@neerja.com We will pay the return shipping charges and will send a replacement within 10 working days. We reserve the right to pay you back in case there are no stocks left of the item returned. 

  What payment methods do you accept?

We Accept MASTERCARD, VISA payment options.

 The transaction will show up on your credit card or bank statement as “Neerja International Inc."

 What is your minimum order?

 We have a minimum order of 3 knobs unless stated otherwise. You can mix and match different designs or order all of the same design.

 How much does shipping cost?

 India

 Shipping in INDIA is a flat rate of INR 149.00 for any order amount.

 All Other Countries

 We only ship custom orders outside India. We ship custom orders worldwide to the United States, Canada, UK, and other countries throughout the world. Our shipping partner is FEDEX. 

 How long will it take to deliver my Products?

 Average delivery time is 5 to 7 days. If an item is out of stock, production and delivery usually takes 3-5 weeks.

 What if my Product arrives damaged or are not the design that I ordered?

 If you receive any damaged products or if you receive the wrong design, please let us know and we will replace them at no charge. For us to replace the product we need you to provide proof by emailing us pictures. Once we receive and verify your proof we will ship your replacement product.

 What is your return policy?

 We will accept all returns (for any reason) requested within one weeks from the date the product received. To receive a refund, follow the steps below:

 Send us an e-mail stating that you would like to return the knobs @ returns@neerja.com and we will provide you with our Return Address where we can accept returns.

 

 Repackage the product in the original packaging and ship the knobs to our address at your own expense.

 Once we receive the knobs we will issue a refund*.

 *Please note: Neerja charges a restocking fee of 20% of the order total on all returned orders and all shipping charges are non-refundable.

 How do I check on the status of my order?

 When you place an order at neerja.com, you will receive a user name and password that will give you access to information regarding your order. Click here to login to your account. Once you have logged in, you can click on "View your order history" to see your order. This page will give you the details and status of your order. If you have not yet paid, there will be a link for you to "make a payment" in order to complete your order.

 Still have questions?

 Click here to visit our frequently asked questions page to find the answers.

Terms and Conditions

 

 DISCLAIMER & TERMS AND CONDITIONS OF USE

 These terms and conditions of use shall govern your use of the site www.neerja.com, and all other URLs forming part thereof (hereinafter referred to as "the Sites"). The Site is owned and managed by Neerja.com Crafts Private Limited, a company incorporated in India (hereinafter referred to as "us or we" in the first person and "Neerja.com" wherever the context requires). These terms and conditions of use form the entirety of any expressed or implied contract that may or may be deemed to exist between us and you, the users of the Site. These terms and conditions are applicable to products on the neerja.com site.

 MODIFICATION OF THESE TERMS OF USE

 Neerja.com reserves the right to change the terms, conditions, and notices under which the Sites are offered, including but not limited to the charges, if any, associated with the use of the Sites. You are responsible for regularly reviewing these terms and conditions.

 General terms: The Product made available for sale on the Website may not always be in the physical possession of Neerja.com and may be physically located anywhere in the world. All Product made available for sale on the Website will be sold at the price listed and no discounts will be granted to the Buyer. The price of the Product listed does not include duties, taxes, packaging, shipping and handling, which will be charged as applicable and would depend on the physical location of the Product as well as the shipping address provided by the Buyer. The information provided during registration or amended at the time of finalizing a purchase shall be the final billing address and shipping address for delivery of the Product.

 The Buyer agrees that the Buyer is liable for any duties and taxes that might be applicable on the purchase as per clause above and such charges shall be payable in addition to the price of the Product.

 All invoices will be raised by Neerja.com based on the registration information provided by the Buyer at the time of finalizing a purchase.

 Neerja.com shall reserve have the right to cancel any order placed on the website www.neerja.com, at any time prior to the delivery of the Product, without assigning any reason whatsoever.

 Neerja.com shall assume no responsibility for any errors or omissions that may occur in the Description, pricing or other content related to the Product.

 The buyer shall agree to abide by all provisions prescribed in these terms and conditions. In particular, the buyer will warrant that all information that you submit will be true and accurate (including without limitation your credit card number and expiration date), and you agree to pay all costs, charges plus all applicable taxes for the purchases made by you.

 The Buyer warrants that all the information furnished at the time of registration is true and correct and any change in the information provided will be updated and intimated to Neerja.com immediately. Neerja.com is entitled to act on the basis of the information provided and seek such further information, clarifications or verifications as it may deem necessary for granting registration. Such registration may be suspended or cancelled where Neerja.com forms a reasonable view that any of the above information may be inaccurate. However, such registration will be restored immediately on the buyer furnishing information to the satisfaction of Neerja.com.

 PERSONAL AND NON-COMMERCIAL USE LIMITATION

 You shall use the Sites in good faith and for the essential purposes for which the Sites are intended. Unless otherwise specified, the Sites are for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Sites.

 LINKS TO THIRD PARTY SITES

 The Sites may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of Neerja.com and Neerja.com is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Neerja.com is not responsible for webcasting or any other form of transmission received from any Linked Site. Neerja.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Neerja.com of the site or any association with its operators.

 NO UNLAWFUL OR PROHIBITED USE

 As a condition of your use of the Sites, you warrant to Neerja.com that you will not use the Sites for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Sites in any manner which could damage, disable, overburden, or impair the Sites or interfere with any other party's use and enjoyment of the Sites. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Sites.

 MATERIALS PROVIDED TO NEERJA.COM OR POSTED ON THE SITES

 Neerja.com does not claim ownership of the materials you provide to Neerja.com (including registration data, feedback and suggestions) or post, upload, input or submit to any of the Sites or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Neerja.com and its affiliated companies permission to use your Submission in connection with the operation of their businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission. Neerja.com agrees that it shall not use or sell user identifiable data contained in the Submissions. However, Neerja.com has the sole and exclusive right to use, transfer or otherwise deal with compiled user aggregated data in any manner that Neerja.com deems fit.

 LIABILITY DISCLAIMER

 The information, software, products, and services included in or available through the sites may include inaccuracies or typographical errors. Changes are periodically added to the information herein. Neerja.com and/or its respective suppliers may make improvements and/or changes in the sites at any time. Advice received via the sites should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation.

 Neerja.com and/or its respective suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the sites for any purpose.  All such information, software, products, services and related graphics are provided "as is" without warranty of any kind. Neerja.com and/or its respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement.

 In no event shall Neerja.com and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the sites, with the delay or inability to use the sites or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the sites, or otherwise arising out of the use of the sites, whether based on contract, tort, negligence, strict liability or otherwise, even if Neerja.com or any of its suppliers has been advised of the possibility of damages. If you are dissatisfied with any portion of the sites, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the sites.

 TERMINATION/ACCESS RESTRICTION

 Neerja.com reserves the right, in its sole discretion, to terminate your access to any or all Sites and the related services or any portion thereof at any time, without notice.

 GENERAL

 These Terms and Conditions of Use are governed by the laws of India. You hereby consent to the exclusive jurisdiction and venue of courts in Karnataka, India in all disputes arising out of or relating to the use of the Sites. Use of the Sites is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Neerja.com as a result of this agreement or use of the Sites. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Neerja.com with respect to the Sites and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Neerja.com with respect to the Sites. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

 COPYRIGHT AND TRADEMARK NOTICES:

 All contents of the Sites are copyright protected in favor of Neerja.com and/or its suppliers. All trademarks, names, brand names, etc. used on the Sites are either trademarks or registered trademarks of Neerja.com or its associated companies. Any rights not expressly granted herein are reserved.

 PAYMENTS

 You agree to abide by all provisions prescribed in the order forms submitted by you for the purchase of any artworks from the Sites. In particular, you warrant that all information that you submit will be true and accurate (including without limitation your credit card number and expiration date), and you agree to pay all charges plus all applicable taxes for the purchases made by you.

 Terms of Use

 Introduction

Welcome to the Neerja.com, service provided by Brain Bees Solution Private Limited. In using the Neerja.com service, of “Digital Age Retail Pvt Ltd”, master franchise of Brain Bees Solution, you are deemed to have accepted the terms and conditions listed below.

 All products/services and information displayed on Neerja.com constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. Neerja.com reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of Neerja.com prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.

 Membership Eligibility 

Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. You may use this site only if your age is over 18 years.

 Neerja.com reserves the right to terminate your membership and refuse to provide you with access to the Site if Neerja.com discovers that you are under the age of 18 years. In case of a business entity, you represent that you have the necessary authority to bind the entity to this User Agreement. Unless otherwise specified, the materials on this website are directed solely at those who access this website from India. Neerja.com makes no representation that any products or services referred to in the materials on this website are appropriate for use, or available outside India. Those who choose to access this Site from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. Neerja.com will deliver the products only within India and will not be liable for any claims relating to any products ordered from outside India.

 Unless otherwise stated as additional terms and conditions which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of Neerja.com you agree to be bound by the Terms and Conditions.

 Modifications

Neerja.com reserves the right at all times to discontinue or modify the Terms of Use and/or our Privacy Policy as we deem necessary or desirable without any prior notification. Such changes may include, among other things, the adding of certain fees and charges. Any such modifications would be effective immediately. We suggest that you read our Terms and Conditions and Privacy policy from time to time to stay informed. Any use of the site after such modifications would be deemed to constitute acceptance of the modified terms by the End User.

 Account and Registration Obligations

It is the user’s responsibility to keep the details of the account and password confidential and you agree to accept responsibility for all activities that occur under Your Account or Password. Neerja.com shall not be liable to any person for any loss or damage which may arise as a result of any failure by the user to protect the account details or the password. In case of any suspected breach please contact us immediately. If Neerja.com has reason to believe that there is likely to be a breach of security or misuse of the Neerja.com Site, we may require you to change your password or we may suspend your account without any liability to Neerja.com.

 You also agree to:

1. Provide true, accurate, current and complete information about yourself as prompted by First Cry website during the registration process (such information being the "Registration Data")
2. Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if Neerja.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the User Agreement, Neerja.com will have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.

 Pricing Information

While Neerja.com shall endeavor to provide accurate product and pricing information, yet typographical errors might occur. Neerja.com cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Neerja.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mis-priced, Neerja.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and Neerja.com will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that Neerja.com accepts your order the same shall be debited to your credit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to Neerja.com dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account.

 Cancellations by the Customer

In case we receive a cancellation notice and the order has not been shipped by us, we shall cancel the order and refund the entire amount. The orders that have already been shipped out by us will not be cancelled and you will have to check our return policy on those orders.

 Cancellation by Neerja.com

Under certain circumstances it might not be possible for us to accept an order and we may be compelled to cancel the same. We reserve the right to refuse or cancel any order for any reason at our sole discretion. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also ask for additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account. The customer agrees not to dispute the decision made by Neerja.com and accept Neerja.com's decision regarding the cancellation.

 Credit Card Details

You hereby agree, understand and confirm that the credit card details provided by you for availing of services on Neerja.com will be correct, accurate and current. Under no circumstances you shall use a credit card which is not lawfully owned by you. You further agree and undertake to provide the correct and valid credit card details to Neerja.com. The card details will not be utilized and shared by Neerja.com with any of the third parties unless required for fraud verifications or by law, regulation or court order. Neerja.com will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove it otherwise' shall be exclusively on you.

 Fraudulent /Declined Transactions

In case of fraudulent use of the site, Neerja.com reserves the right to recover the cost of goods, collection charges and lawyers’ fees from person(s) concerned. Neerja.com reserves the right to initiate legal proceedings against such person(s) for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.

 Electronic Communications

When you visit the Site or send emails to us, you are communicating with us electronically. You hereby provide your consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You hereby agree that all notices, agreements and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 User Conduct

You Agree and Confirm
1. That you will use the services provided by Neerja.com, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site.
2. You will provide true, accurate, complete and current information in all instances where such information is requested of you. Neerja.com reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Neerja.com has the right in its sole discretion to reject the registration and debar you from using the Services of Neerja.com and / or other affiliated websites without prior intimation whatsoever.
3. To compensate Neerja.com for any extra cost incurred for redelivery in the event of a non-delivery in the first instance on account of a mistake by you (i.e. wrong name or address or any other wrong information).
4. That you using your best and prudent judgment before entering into any transaction through this Site doing so at your sole risk.
5. After placing an order for a product you agree to be bound by the conditions of sale included in the item's description.

You may not use the Site for any of the following purposes: 
1. Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
2. Transmitting material that encourages conduct that results in civil liability or otherwise breaches any relevant laws, regulations or code of practice or constitutes a criminal offence.
3. Gaining unauthorized access to other computer systems.
4. Interfering with any other person's use or enjoyment of the Site. 
5. Breaching any applicable laws; 
6. Interfering or disrupting networks or web sites connected to the Site.
7. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner. Design details and Colors
We have made every effort to capture high resolution images of our products so that you get a feel of the design details and colors of our products that appear on the Site as accurately as possible. However, what you actually see will depend on your monitor; we cannot guarantee that your monitor's display of any color or other details will be accurate.

Modification of Terms & Conditions of Service
Neerja.com reserves the right to make changes to our Terms of Use and/or our Privacy Policy (which is incorporated herein by reference) at our sole discretion and you may not be notified. We suggest to you, therefore, that you re-read this important notice containing our Terms of Use and Privacy Policy from time to time in order that you stay informed as to any such changes. You have accepted the Agreement as amended if you continue to use any of Neerja.com’s Services after any amendments are posted on our Website.

Reviews, Feedback, Submissions
End User acknowledges that all discussion for ratings, comments, bulletin board service, chat rooms and/or other message or communication facilities (collectively "Communities") are public and not private communications. Neerja.com does not control or endorse the content, messages or information found in any Community, and, therefore, Neerja.com specifically disclaims any liability concerning the Communities and any actions resulting from End Users participation in any Community, including any objectionable content. Generally, any communication which End User posts to Neerja.com (whether in chat rooms, discussion groups, message boards or otherwise) is considered to be non-confidential. If particular web pages permit the submission of communications that will be treated by Neerja.com as confidential, that fact will be stated on those pages. By posting comments, messages or other information on the Site, End User grants Neerja.com the right to use such comments, messages or information for promotions, advertising, market research or any other lawful purpose.

Copyright & Trademark

Everything located on or in this Site, including the Microsites is the exclusive property of Neerja.com and can be used with express permission of the copyright and/or trademark owner. ANY COPYING, DISTRIBUTING, TRANSMITTING, POSTING, LINKING, DEEP LINKING, OR OTHERWISE MODIFYING OF THIS SITE OR ANY OF THE MICROSITES WITHOUT THE EXPRESS WRITTEN PERMISSION OF Neerja.com IS STRICTLY PROHIBITED. Any violation of this policy may result in a copyright, trademark or other intellectual property right infringement that may subject End User to civil and / or criminal penalties.

This Site and Microsites contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music, sound, and the entire contents of Neerja.com protected by copyright. Neerja.com owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. End User may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. End User may download / print / save copyrighted material for End User's personal use only. Except as otherwise expressly stated under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material without the express permission of Neerja.com and the copyright owner is permitted. If copying, redistribution or publication of copyrighted material is permitted, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. End User acknowledges that he/she/it does not acquire any ownership rights by downloading copyrighted material. Trademarks that are located within or on the Site or a Web site otherwise owned or operated in conjunction with Neerja.com shall not be deemed to be in the public domain but rather the exclusive property of Neerja.com, unless such site is under license from the Trademark owner thereof in which case such license is for the exclusive benefit and use of Neerja.com, unless otherwise stated.

 End User shall not upload, post or otherwise make available on this Site any material protected by copyright, trademark or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right. Neerja.com does not have any express burden or responsibility to provide End User with indications, markings or anything else that may aid End User in determining whether the material in question is copyrighted or trademarked. End User shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights or any other harm resulting from such a submission. By submitting material to any public area of this Site, End User warrants that the owner of such material has expressly granted Neerja.com the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. End User also permits any other end user to access, view, store or reproduce the material for that end user's personal use. End User hereby grants Neerja.com the right to edit, copy, publish and distribute any material made available on this Site by End User. Neerja.com hereby reserves the right to terminate its agreement with any End User who repeatedly infringes on copyright rights upon notification to Neerja.com by the copyright owner.

 The foregoing provisions of this clause apply equally to and are for the benefit of Neerja.com, its subsidiaries, affiliates and its third party content providers and licensors and each shall have the right to assert and enforce such provisions directly or on its own behalf.

 Indemnity

You agree to defend, indemnify and hold harmless Neerja.com, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Neerja.com or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

 Termination

Neerja.com may terminate this Agreement at any time. Without limiting the foregoing, Neerja.com shall have the right to terminate any passwords or accounts of End User in the event of any conduct by End User which Neerja.com, in its sole discretion, considers to be unacceptable, or in the event of any breach by End User of this Agreement. Neerja.com's right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Site or affect any liability that may have arisen under the User Agreement.

 Limitation of Liability and Disclaimers 

The Site is provided without any warranties or guarantees and in an "As Is" condition. You must bear the risks associated with the use of the Site.

 The Site provides content from other Internet sites or resources and while Neerja.com tries to ensure that material included on the Site is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Neerja.com will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Site.

 This disclaimer does not apply to any product warranty offered by the manufacturer of the product as specified in the product specifications. This disclaimer constitutes an essential part of this User Agreement. To the fullest extent permitted under applicable law, Neerja.com or its suppliers shall not be liable for any indirect, incidental, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Site, its services or this User Agreement.

 Without prejudice to the generality of the section above, the total liability of Neerja.com to you for all liabilities arising out of this User Agreement be it in tort or contract is limited to the value of the product ordered by you. Neerja.com, its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, current-ness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Site or that the operation of the Site will be error free and/or uninterrupted. Consequently, Neerja.com assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site; and/or any interruption or errors in the operation of the Site.

 Site Security

You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mail bombing" or "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. Neerja.com will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Neerja.com on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).

 MISCELLANEOUS 

1. Force Majeure. Without prejudice to any other provision herein, Neerja.com shall not be liable for any loss, damage or penalty as a result of any delay in or failure to deliver or otherwise perform hereunder due to any cause beyond the Neerja.com 's control, including, without limitation, acts of the End User, embargo or other governmental act, regulation or request affecting the conduct of Neerja.com 's business, fire, explosion, accident, theft, vandalism, riot, acts of war, strikes or other labor difficulties, lightning, flood, windstorm or other acts of God.

2. Entire Agreement. This Agreement and any operating rules for the Website established by Neerja.com constitute the entire agreement of the parties with respect to the subject matter hereof. 
3. Waiver. No waiver by either party of any breach or default hereunder is a waiver of any preceding or subsequent breach or default. The failure of either party to exercise any of its rights under this Agreement shall not be deemed a waiver or forfeiture of such rights or any other rights provided hereunder.
4. Headings. The section headings used herein are for convenience only and shall be of no legal force or effect. 
5. Severability. If any provision of this Agreement is held invalid by a court of competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions contained in this Agreement and the remaining portions of this Agreement shall continue in full force and effect. 
6. Governing Law: This Agreement will be governed by laws of India, subject to the Courts in Pune, without reference to conflict of laws principles, if any.
7. Payment Decline: We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

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Privacy Policy

 This Privacy Policy relates solely to the information collection and use practices of our web site located at http://www.neerja.com(this "Website"). We recognize that many visitors and users of this Website are concerned about the information they provide to us, and how we treat that information. This Privacy Policy, which may be updated from time to time, has been developed to address those concerns.

 BY ACCESSING OR USING OUR WEBSITE, YOU HEREBY ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY ALL THE TERMS OF THIS PRIVACY POLICY AND OUR WEBSITE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE EXIT THIS PAGE AND DO NOT ACCESS OR USE THE WEBSITE.

1. Changes to Privacy Policy

We review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. The revisions in Privacy Policy will be effective immediately upon being posted on the Website. Therefore, you may wish periodically review this page to make sure you have the latest version. Your continued use of the Website after the effectiveness of such revisions will constitute your acknowledgment and acceptance of the terms of the revised Privacy Policy.

2. Types of Information Collected and Uses of Collected Information We collect two types of information about our Website Users: Personally Identifiable Information and Non-Personally Identifiable Information.

 Personally Identifiable Information: Personally Identifiable Information is information that identifies a specific End User. When you engage in certain activities on the Website, such as creating an account, ordering a product or service from us, submitting content and/or posting content in discussion forums, filling out a survey, posting a review, requesting information about our services, applying for a job (collectively, “Identification Activities”), we may ask you to provide certain information about yourself. It is optional for you to engage in an Identification Activity. If you elect to engage in an Identification Activity, however, we may ask you to provide us with certain personal information about yourself, such as your first and last name, mailing address (including PIN code), email address, telephone number and date of birth. When you order products, we may also ask you to provide us with your credit card number, expiration date and authentication codes or related information. Depending on the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity.

 We use Personally Identifiable Information to provide products to you, enhance the operation of the Website, improve our marketing and promotional efforts, analyze Website use, improve our product offerings, and to provide you a better experience. For example, if you send our customer service an email we may use your comments and feedback to tell others about our services, and may post your comment in our marketing materials or on our Website. Also, if you use our Website to send information or a product to another person, we may store your personal information, and the personal information of any recipient. We may use that other person’s contact information to allow him or her to view and accept your gift or to allow the recipient to access the information you sent. We may also use Personally Identifiable Information to troubleshoot, resolve disputes, accomplish administrative tasks, contact you, enforce our agreements with you, including our Website Terms of Use and this Privacy Policy, comply with applicable law, and cooperate with law enforcement activities.

 Non-Personally Identifiable Information: Non-Personally Identifiable Information is information that does not identify a specific End User. This type of information may include things like the Uniform Resource Locator (“URL”) of the website you visited before coming to our Website, the URL of the website you visit after leaving our Website, the type of browser you are using and your Internet Protocol (“IP”) address.

 We use Non-Personally Identifiable Information to troubleshoot, administer the Website, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities.

3. Release of Personally Identifiable Information

We will not share your Personally Identifiable Information with other parties. except as provided below: We may share your information with Authorized Third Party Service Providers. We provide some of our services and products through third parties. These “Third Party Service Providers” perform functions on our behalf, like sending out and distributing our administrative and promotional emails. We may share your Personally Identifiable Information with such Service Providers to deliver packages, send email, provide marketing assistance, provide search results and links, process credit card payments, operate the Website, troubleshoot, and provide customer service.

4. Release of Non-Personally Identifiable Information

We may disclose or share Non-Personally Identifiable Information with Partners, Affiliates and Advertisers. We may share aggregated demographic information (which does not include any Personally Identifiable Information) with “Third Party Advertisers” or “Third Party Advertising Companies”.

We also use Third Party Service Providers to track and analyze Non-Personally Identifiable usage and volume statistical information from our Users to administer our Website and constantly improve its quality. We may also publish this information for promotional purposes or as a representative audience for Advertisers. Please note that this is not Personally Identifiable Information, only general summaries of the activities of our Users. Such data is collected on our behalf, and is owned and used by us.

5. Updating Information

You will have the ability to access and edit the Personally Identifiable Information you provide us. You may change any of your Personally Identifiable Information by accessing through your login and password.

We would request you to promptly update your Personally Identifiable Information if it changes.

6. Data Tracking

Cookies. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. The use of cookies is very common on the Internet and our Website´s use of cookies is similar to that of other reputable online companies. Cookies will be used to customize your experience with the Website. We use cookies to save you time while using the Website, helps us identify who you are, and track and target User interests in order to provide a customized experience. Cookies also allow us to collect Non-Personally Identifiable Information from you, like which pages you visited and what links you clicked on. Use of this information helps us to create a more user-friendly experience for all visitors. In addition, we may use Third Party Advertising Companies to display advertisements on our Website. Most browsers automatically accept cookies, but you may be able to modify your browser settings to decline cookies. Please note that if you decline or delete these cookies, some parts of the Website may not work properly.

 Other Tracking Devices. We may use other industry standard technologies like pixel tags and web beacons to track your use of our Website pages and promotions, or we may allow our Third Party Service Providers to use these devices on our behalf. Pixel tags and web beacons are tiny graphic images placed on certain pages on our Website, or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, pixel tags and web beacons generate a Non-Personally Identifiable notice of that action. Pixel tags allow us to measure and improve our understanding of visitor traffic and behavior on our Website, as well as give us a way to measure our promotions and performance. We may also utilize pixel tags and web beacons provided by our Affiliates and/or Marketing Partners for the same purposes.

7. Security of Information

We take appropriate precautions to protect the security of Personally Identifiable Information. You can access your Personally Identifiable Information on our Website through your login and password. We recommend that you do not share your password with anyone. In addition, your Personally Identifiable Information resides on a secure server that only selected personnel and contractors have access to. We encrypt certain sensitive information using Secure Socket Layer (SSL) technology to ensure that your Personally Identifiable Information is safe as it is transmitted to us. 

However, no data transmission over the Internet can be guaranteed to be completely secure. Accordingly, we cannot ensure or warrant the security of any information that you transmit to us, so you do so at your own risk.

8. Privacy Policies of Third Party Websites

This Privacy Policy only addresses the use and disclosure of information we collect from you. Other websites that may be accessible through this Website have their own privacy policies and data collection, use and disclosure practices. If you link to any such website, we urge you review the website’s privacy policy. We are not responsible for the policies or practices of third parties.

9. Miscellaneous Privacy Issues

Children: Minors under the age of 18 are not supposed to use the Website. We do not collect or maintain information from anyone known to be under the age of 18, and no part of the Website is designed to attract anyone under the age of 18. If you are under 18 and still want to buy a product, you may use First Cry only with the involvement of a parent or guardian.

Public Areas : We may provide areas on our Website where you can publicly post information about yourself, can communicate with others, or can review products. This information may be accessible by other consumers and companies and may appear on other websites or web searches, and therefore this information could be read, collected, and used by others.

10. OPT-OUT of further usage of PERSONAL INFORMATION 

If you are no longer interested in receiving e-mail announcements and other marketing information from us, or you want us to remove any PII that we have collected about you, please e-mail your request to cs@neerja.com

This is a standard cookie notice which you can easily adapt or disable as you like in the admin. We use cookies to ensure that we give you the best experience on our website.